Privacy Policy

Independent Steel Company respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website https://www.independentsteelcompany.com.au/.

1. Information We Collect

We may collect personal and non-personal information, including:

• Your name, contact details (email, phone number, address) when you make an enquiry or request a quote.
• Business details provided through our forms or communications.
• Website usage data, including IP addresses, browser type, and pages visited, through cookies and analytics tools.

2. How We Use Your Information

We collect and use your information for purposes such as:

• Responding to enquiries and providing quotes.
• Delivering our products and services.
• Improving our website, services, and customer experience.
• Sending relevant updates, promotions, or communications (where you have consented).

3. Disclosure of Information

We will never sell or rent your personal information. Your information may be shared with trusted third parties only when necessary to:

• Process payments securely.
• Deliver products and services.
• Comply with legal or regulatory obligations.

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. This includes secure servers, encrypted connections (SSL), and restricted access to personal data.

5. Cookies & Tracking

Our website may use cookies and similar technologies to improve functionality and analyse traffic. You can adjust your browser settings to refuse cookies, but some website features may not function properly.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections or updates to your information.
• Opt out of receiving marketing communications.
  
  

To exercise these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact us:

Independent Steel Company

Independent Steel Company – Nowra

Independent Steel Company – Moss Vale

 Phone: 02 4868 1211

Last Updated: September 2025